Most IT departments could use more staff but justifying staff additions to company executives can get complicated. When realities such as space and budget get in the way the chances of adding a new-hire get slim. There are, however, several approaches to building a strong business case for adding IT staff. Before jumping the gun and simply asking for extra staff, it is important to understand both sides of the corporate coin.
There are right reasons and wrong reasons to want a new hire. Examine the table below, and build an argument that supports the right reasons.
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The Right Reasons... |
The Wrong Reasons... |
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It helps meet stated business goals and objectives. |
Someone is trying to get away with doing less work. |
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The company is losing money by having to turn down work. |
There is a desire to pass off boring grunt work. |
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The company is missing potential revenue because staff are barely getting by. |
A bottleneck has developed due to poor planning and organization. |
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Resources are wasted because overqualified workers are doing low-skill tasks. |
Processes are out of date and are creating inefficiencies. |
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Client/end-user feedback indicates that quality is suffering. |
Staff training has fallen behind. |
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Staff morale is in decline, which could lead to increased turnover-related costs. |
Workload increases are temporary and a short-term contractor would do. |