IT leaders are faced with frequent technology changes that undoubtedly have an effect on other people in the enterprise. Addressing the resistance does not mean changing the objectives of the change effort, but it does mean engaging employees to understand the change, help implement the change, and deal with their specific concerns to the degree possible.

The Change Communication Worksheet will focus your approach in such areas as:

• describing the change
• defining the scope of the change
• identifying who is affected by the change
• listing the key change messages

IT leaders faced with change in the enterprise must form a proper communication strategy to minimize resistance.