When beginning to evaluate potential Web development service providers, IT and enterprise leaders need to understand the different aspects of Web development work and how they are interrelated.

Business vs. Technology

A good Web development firm will possess excellent business skills and proven technical expertise.

• The provider should have sufficient business knowledge to be able to communicate effectively with enterprise business units and produce a Web site that effectively conveys the enterprise’s message.
• The development team should have enough technical expertise to build a site that meets the enterprise’s transactional needs while providing a sufficiently interactive user experience.