"Collaboration" is the marketing buzzword of 2007. A wide variety of vendors are offering products that address all aspects of information creation and use within an organization. To separate myth from reality, IT managers must understand the many components of collaboration and how they interact before rolling out collaboration to internal users.

The Components of Collaboration

Collaboration involves a variety of different technologies. Some of them have existed in enterprises for decades while others are a result of recent social networking innovations. The technologies can be placed in three different categories...