Impact Research

The Rise of Virtual Desktop Infrastructure
The Rise of Virtual Desktop Infrastructure

The buzz around desktop virtualization grows; use this report to learn about the current state of the technology, its future, and best practices for...

IT Cost Reduction Center

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Applications

Growth through Acquisition: Planning Ahead with SOA

Strategy and Planning

Growth through Acquisition: Planning Ahead with SOA

Growth through acquisition is common in the IT industry, and Service-Oriented Architecture (SOA) greatly enhances the speed and success of technology...

Leverage Resources and Improve Service up to 30% with Remote Desktop Control

Strategy and Planning

Leverage Resources and Improve Service up to 30% with Remote Desktop Control

Significant improvements in issue resolution and user satisfaction are realized when the help desk does the driving. Everyone wins by enabling the...

Counter Vendor Opposition to Pull Off Price Reductions

Operate and Optimize

Counter Vendor Opposition to Pull Off Price Reductions

It is possible to achieve price reductions during contract negotiations; however, IT managers often need to respond to vendor opposition in order to...

Cost Cutting Podcast: Application Development

Operate and Optimize

Cost Cutting Podcast: Application Development

Efficiently managing application development projects can be a challenge at the best of times. The cost-conscious and tactical advice in this podcast...

End-User Support Cost Reduction Assessment Tool

Operate and Optimize

End-User Support Cost Reduction Assessment Tool

This tool is designed to help organizations determine their top tactics for cost reduction within the end-user support service area. The tactics...

 

Data Centers

Server & Storage Cost Reduction Assessment Tool

Operate and Optimize

Server & Storage Cost Reduction Assessment Tool

This tool is designed to help organizations determine top tactics for cost reduction within the server and storage service area. After the questions...

Cost Cutting Podcast: Servers & Storage

Operate and Optimize

Cost Cutting Podcast: Servers & Storage

Server expenses can add up, but they shouldn't have to squeeze the budget. Ease the budget by cascading server hardware, extending refresh rates, and...

Planning the Project for a Master Data Governance Program

Strategy and Planning

Planning the Project for a Master Data Governance Program

Data governance is a vital component of any master data management strategy. The creation of a governance program depends upon executive sponsorship...

Four Key Factors to Foretell Green IT Success

Strategy and Planning

Four Key Factors to Foretell Green IT Success

Some organizations want to green their IT departments but are unaware of what options are available and what factors ensure successful...

Green IT Success Likelihood Assessment

Strategy and Planning

Green IT Success Likelihood Assessment

Based on data from a recent Info-Tech study, this tool assesses an organization's chances of success when implementing green IT initiatives....

 

Infrastructure

Network & Telephony Cost Reduction Assessment Tool

Operate and Optimize

Network & Telephony Cost Reduction Assessment Tool

This tool is designed to help organizations determine top tactics for cost reduction within the network and telephony service area. After the...

Cost Cutting Podcast: Network Optimization

Operate and Optimize

Cost Cutting Podcast: Network Optimization

Purchasing network equipment and managing networks can be a significant source of IT expenditure. Listen to this podcast to discover tactical actions...

Surplus WAN Services: To Sell or Not to Sell?

Strategy and Planning

Surplus WAN Services: To Sell or Not to Sell?

As enterprise networks slowly migrate from wired to wireless services, some network groups are discovering that an unplanned surplus of network...

Internal SLAs a Must to Support Business Wireless Data Services

Operate and Optimize

Internal SLAs a Must to Support Business Wireless Data Services

Cellular providers continue to deftly sidestep the need to offer enterprise clients a basic Service Level Agreement (SLA). However, as business units...

Best Practices to Bolster Network Configuration Management

Operate and Optimize

Best Practices to Bolster Network Configuration Management

To avoid network performance and business user issues, enterprises must understand the symbiotic relationship between network performance and the...

   

Recent Research Briefs

  1. Keep Abreast of Electronics Recycling Laws

    A variety of electronics recycling laws, across many jurisdictions, have come into effect recently. Understand why these laws are being enacted; learn about the impact on the IT department, and how producer responsibility programs and consumer fees and levies can affect hardware costs.

  2. Micro Focus Captures Compuware QA Assets and Bids for Borland

    Micro Focus has bought the quality assurance (QA) division of Compuware and bid for the QA and application lifecycle management (ALM) developer Borland Software. This bold move gives software professionals an interesting alternative to market leaders IBM Rational and HP.

  3. Seven Considerations: IP Telephony for the Small Enterprise

    In a maturing small enterprise market, best-of-breed vendors of IP PBX applications offer functionally equivalent solutions. They all provide the ability to make a clear call over a robust IP network with high quality hardware. To distinguish between like products, scrutinize vendors through the lens of seven key criteria: pricing, ease-of-use, features, long-term support, target market, architectural fit, and experience.

  4. To Dashboard or Scorecard, that Is the Question

    Dashboards and scorecards employ different approaches to the communication of enterprise performance data for management decision making. Knowing the difference is essential for IT managers charged with developing the right reporting tool for the business.