Practical Research That Drives Measurable Results
May 16, 2008
Technology Insights
April 23, 2008
Surfing the Internet, accessing e-mail, and utilizing VPN connections while flying the friendly skies could soon become a reality. In-flight...
Will ISO standardization change what format organizations use internally? Will they be more likely to upgrade to newer formats sooner as a result?
Virtual teams enable managers to access the best human resources to work on a project. However, lack of co-location creates s...
Standard Operating Procedures (SOPs) are most commonly associated with military or manufacturing operations; however, they ca...
IT managers who strive to improve the functional quality of software need only concern themselves with six primary testing go...
Enterprises facing an Exchange upgrade often make the mistake of assuming an in-house upgrade path is the only option. Let th...
Source control software – also called Software Configuration Management (SCM) software – is crucial to every application deve...
As the number of home-based workers balloons, so do the complications for front-line technical support staff. Give home-based...
Although auto-response is a low-cost method of customer service, its use should be carefully planned within the context of an...
A pilot implementation is a reliable means of validating an application’s overall implementation approach. Understand the obj...
The “E-mail Acceptable Use Policy” template provides enterprises with a measuring-stick against whic...
Unscheduled moves, adds, and changes (MACs) to desktop systems can lead to a drain on resources and ...
Trying to manage unscheduled moves, adds, and changes (MACs) to desktop systems and user accounts ca...
The latest quarterly report from IBM shows another year-to-year revenue drop for IBM iSeries, this t...
Radware positions Inflight 3.0 as an appliance for real-time event management in the data center. Th...
Selection Advice
A help desk knowledgebase tool can improve both quality of service and efficiency of IT service operations. This editable template includes all the...
Strategy and Planning
Enterprises continue to face the challenge of rapidly deploying high-performance applications across network infrastructures. Cross-functional teams...
Management and Staffing
Info-Tech finds that IT departments run into the same classic issues in getting the business on board when planning enterprise application projects....
IT Projects are characterized by changing technologies, uncertainty, and shifting business needs and objectives. Review core project management...
Wikis have broken free from the confines of the consumer market and are gnawing their way into the enterprise world. Analyze the range of potential...
With the introduction of Windows Server 2008, Microsoft has improved its built-in failover cluster capabilities. With enhanced setup and management...
HP, EMC, and Dell have significantly upgraded their entry-level Storage Area Network (SAN) offerings. Driven by the combined impact of iSCSI and...
Xandros Linux is gaining attention following volume consumer sales of the Asus Eee notebook featuring Xandros Desktop, Xandros' acquisition of...
Info-Tech sees increased interest in thin client deployments as the technology that supports the back end evolves with virtualization. With more...
SharePoint 2007 has given rise to a new set of issues concerning data backup and recovery. While the latest release of SharePoint has improved its...
Among Unified Communications (UC) platforms, IBM Lotus Sametime 8 is suitable for enterprises with requirements for cross-platform support and...
Operate and Optimize
When a LAN is upgraded or refreshed, there may be new features and functionality that create opportunities to optimize network performance. Often the...
Some business applications require stringent service levels on a 24x7 basis. Regrettably, the network management infrastructure required to support...
Many IT professionals may not recall the FCC’s Carterfone Decision, which provided “open-access” to public telephone networks. Almost forty years...
In the vast majority of situations, enterprises rely on Value Added Resellers (VARs) to purchase LAN equipment. Similarly, many organizations use...
IT projects are a normal aspect of small and mid-sized enterprise (SME) life. To increase the chances for ongoing IT project success, review core IT...
Wikis are no longer just a consumer technology. There are a growing number of business-oriented wiki solutions that address the needs of many small...
Small enterprises looking at Linux will find that Novell’s SUSE offering is suited for standard Linux roles as well as office-worker desktop...
Small enterprises running Windows applications and needing high availability should consider migration to Windows Server 2008. Improved clustering...
Even though malware has been surpassed as the most significant threat that enterprises face, it has not been eliminated and indeed, continues to...
Trends and Predictions
Studies of IT security threats as a whole routinely show that internal threats are the most damaging. These same studies also illustrate that...
