Practical Research That Drives Measurable Results
May 16, 2008
Technology Insights
April 23, 2008
Surfing the Internet, accessing e-mail, and utilizing VPN connections while flying the friendly skies could soon become a reality. In-flight...
Will ISO standardization change what format organizations use internally? Will they be more likely to upgrade to newer formats sooner as a result?
Ethernet switches have been a reliable mainstay of the enterprise LAN for over a decade. The role of the switch is changing. ...
Holographic storage will become a reality this year, but it still is a long way from seriously affecting the archival storage...
IT developers must avoid the pointless comparison of Atlas to AJAX. Atlas is a library; AJAX is a collection of mature Web te...
The IEEE (Institute of Electrical and Electronics Engineers) 802.11 working group is adding letters to the 802.11 alphabet so...
The telltale signs of a failing frontline technical support help desk are easy to spot. End-users avoid calling in, metrics f...
A great deal of variety exists in how Business Process Management (BPM) vendors divide their systems among server, client, an...
Enterprises are realizing tremendous benefits by enabling workers with mobile productivity devices. However, a lack of securi...
Using virtual servers in business continuity and server availability planning can significantly save on hardware costs for mi...
Use this template to guide you through the process of documenting and assessing WAN connectivity.
Get up to speed on what's available on the WAN connectivity market using this information chart.
Download this best practices checklist and share it with your staff to improve the quality and utili...
Enterprises looking to extend desk phone functionality to cell phones have a compelling option in th...
As DAT and QIC approach end-of-life, many SMEs will be faced with the difficult decision of how to r...
Hewlett-Packard (HP) and Intel have reiterated their commitment to invest $10 billion over five year...
Selection Advice
A help desk knowledgebase tool can improve both quality of service and efficiency of IT service operations. This editable template includes all the...
Strategy and Planning
Enterprises continue to face the challenge of rapidly deploying high-performance applications across network infrastructures. Cross-functional teams...
Management and Staffing
Info-Tech finds that IT departments run into the same classic issues in getting the business on board when planning enterprise application projects....
IT Projects are characterized by changing technologies, uncertainty, and shifting business needs and objectives. Review core project management...
Wikis have broken free from the confines of the consumer market and are gnawing their way into the enterprise world. Analyze the range of potential...
With the introduction of Windows Server 2008, Microsoft has improved its built-in failover cluster capabilities. With enhanced setup and management...
HP, EMC, and Dell have significantly upgraded their entry-level Storage Area Network (SAN) offerings. Driven by the combined impact of iSCSI and...
Xandros Linux is gaining attention following volume consumer sales of the Asus Eee notebook featuring Xandros Desktop, Xandros' acquisition of...
Info-Tech sees increased interest in thin client deployments as the technology that supports the back end evolves with virtualization. With more...
SharePoint 2007 has given rise to a new set of issues concerning data backup and recovery. While the latest release of SharePoint has improved its...
Among Unified Communications (UC) platforms, IBM Lotus Sametime 8 is suitable for enterprises with requirements for cross-platform support and...
Operate and Optimize
When a LAN is upgraded or refreshed, there may be new features and functionality that create opportunities to optimize network performance. Often the...
Some business applications require stringent service levels on a 24x7 basis. Regrettably, the network management infrastructure required to support...
Many IT professionals may not recall the FCC’s Carterfone Decision, which provided “open-access” to public telephone networks. Almost forty years...
In the vast majority of situations, enterprises rely on Value Added Resellers (VARs) to purchase LAN equipment. Similarly, many organizations use...
IT projects are a normal aspect of small and mid-sized enterprise (SME) life. To increase the chances for ongoing IT project success, review core IT...
Wikis are no longer just a consumer technology. There are a growing number of business-oriented wiki solutions that address the needs of many small...
Small enterprises looking at Linux will find that Novell’s SUSE offering is suited for standard Linux roles as well as office-worker desktop...
Small enterprises running Windows applications and needing high availability should consider migration to Windows Server 2008. Improved clustering...
Even though malware has been surpassed as the most significant threat that enterprises face, it has not been eliminated and indeed, continues to...
Trends and Predictions
Studies of IT security threats as a whole routinely show that internal threats are the most damaging. These same studies also illustrate that...
